I had a bad experience and wanted others to know.

What made you choose LittleCaesars over similar businesses?

Theyre not hard to get ahold of when calling the store but Ive never called customer service.

How easy is it to get a hold of customer service at LittleCaesars?

Its legit. Its a pizza place that serves pizza, breadsticks and other similar items.

Is LittleCaesars a scam or a legit company?

Little Caesars

Saw their new ad on the thin-crust pizza.  Tired it and yep I liked it.   Usually get PaPaMurphy's thin crust but this one is a winner.  I hope they keep it on the menu.  Kinda quit them some time ago but back now.

Saw their new ad on the thin-crust…

I placed an order back in 5/31/23 transaction # 227485530 we received our order and was disappointed because our pizza was smashed and toppings came off. We contacted there customer services 3 times all we got it was being escalated. All there processing services are so slow nothing gets done. We're so frustrated with this company I'm pretty sure we're not gonna order nor recommend this place to anyone. Horrible services over all!

Worst customer services ever!

The delivery service is a RIP OFF the driver shows in the store in the app for hours and is never there.  Then after 40 minutes of waiting I called to cancel they said they couldn’t give my money back.  We shall see!!

The delivery service is a RIP OFF the…

I went to Little Ceasars in Whiting, Indiana today and purchased two items: A pretzel crust and three meat  pizza. About 15 minutes after the order was placed, staff informed me that they made a mistake on the pretzel crust pizza, so it would be about another 10 minutes' wait to complete the order. Okay, fine. I wasn't pressed for time, so this was not a big deal. I finally received my order after waiting half an hour, and the manager gave me a complementary pepperoni pizza and breadsticks for the inconvenience. When I got home to enjoy the meal, I was extremely disappointed with the poor quality of it. The pizzas from the original order were overcooked; and someone had taken a bite out of the complementary breadsticks. What is going on at Little Ceasars pizza? The staff is a "rotating door" of employees. I never see the same people working at this location from one visit to the next one. Is it that difficult to hold on to decent help? I will NOT be returning to the restaurant.

I went to Little Ceasars in Whiting

I ordered from the one on Victory Dr. & Skidaway Rd. in Savannah Ga. The food itself was good but they need sticker to keep the food closed until the customer receives it and the door dash driver had an attitude and I don't appreciate that when I'm spending my money! His name was George F., not sure if u can do anything but I just wanted u to know!

I ordered from the one on Victory Dr

For many years we have placed a special order with triple pepperoni, even after you changed your billing system .. it’s always been completed with no problem.  June 15/2023 we go to place the same order only to be told “ we don’t do triple pepperoni “ and we were absolutely refused by the person answering the phone. When I went to the outlet the same night ( 10 minutes later) I brought this up and stein was told we don’t do triple pepperoni . I advised we’ve been doing this for years. No apologies nothing. Won’t be ordering from you guys anymore. Place of business southland drive Calgary Alberta.

For many years we have placed a special…

Very disappointed with LC. The pizza is never cooked no matter what location I've ordered from. Tried a new location this weekend, asked for well-done, but the pizza was doughy. It even said well-done on receipt. Paid for crazy sauce, didn't get it. Called about that, sure I could have driven another 20 min to get that. No thanks.  Never going back.

Hot and not cooked

University location in Wilmington,  NC (University Drive). Very rude lunchtime staff, no greeting and seemed I, the customer, was bothering them.
The entire place is dirty starting with trash in the parking area to when you walk in. The floors look filthy like they've never been swept/mopped. The "employees" had street clothes on so who knows who they were actually. It didn't feel safe in there with their bad attitudes and left us feeling like the food was going to be tainted/subpar so we left. 
For the franchise owner, if you took the time to install cameras, watch them. You will see why all your profit is walking out the door and sales revenue is low. Read reviews too, unhappy customers start noticing everything once they see one thing is out of order. Surprise sanitation visits may come so don't be caught off guard as to why.
Little Caesar's Headquarters- please contact me for more detailed information and in the meantime, I will contact you by several means.

University location in Wilmington

“Hot and ready” pizzas never hot and ready. 🙄 Last visit there was no cheese pizzas. On the latest visit tonight, they said they ONLY had cheese pizzas for the night - no other options - AND - NO CRAZY BREAD. Like none. Not that you could even wait for. Terrible. 
This is the Lynchburg, VA location on Candlers Mtn Rd.

“Hot and ready” pizzas never hot and…

on behalf of my family and with supervision, my 14 years old minor called to order pizza from Little Pizza for family. As we have the intake caller on the speaker my kid asked for medium cheez pizza. He was coded $ 15.00 and change. The business call intake new he is a minor but with his father listening. We went to location in Chatsworth, CA.91335
 
I asked about the price and they told us is was around $7 and change.
The company intake person not only try to defraud us but was rude, racist and hung up prematurely.
I as the minor father am filing this complaint and will file complaint with
California Department of justice for intentional consumer fraud and child abuse.
I told my kids to contact their friends, go to social media and raise this fraudulent and child abuse activity made by someone representing the value of Little Pizza and their intention defrauding consumer. People must know bad guys especially in the time of high prices, unemployment, frustration, homelessness, difficulty to make the end and more.
We do not stop to spread this message to any and everyone.

We hope business like Little Pizza that we had a very bad experience get government intention and soon go out of business.

on behalf of my family and with…

They have a sign they charge 6 for clasic or hot and ready yet when you get to windows
3 pizzas cost me23.32 and all was said so what corporate sets our reg we do not have a 6 dollar pizza Wow lawyers need to be notified. Blanton disrespect for false advertising.

They have a sign they charge 6 for…reg set be corporate and sign says 6 for a pizza. Simply no we don’t care

Ordered their Pretzel Crust Pizza at a local location. It was NO WHERE NEAR what was pictured in the ads. It was super greasy, badly overcooked, the pepperoni was stacked on top of each other instead of evenly spaced and was way over cooked. 

Lastly, the pretzel crust was FILLED with salt! I left feedback with their "customer service, BUT no answer after a week. 

I will never eat there again!

Ordered their Pretzel Crust Pizza at a…

Store Order ID: 1000666 • Store Location Number: 7522 • Order Number: 536
1) Sausage and green pepper pizza was the tale of two pizzas. The crust on one half was very, very thin and the other half was like a deep dish. Need to do a better job spreading out the dough.
2) Tried the cheese stuffed pretzel dough pepperoni pizza. No noticeable difference between regular crust. Barely any cheese on the pizza...must have used it all for the cheese stuffed crust even though I paid extra.   Very disappointing.

Store Order ID: 1000666 • Store Location Number: 7522 • Order Number: 536

Horrible. I called at least 10 to 15 times to place an order. No one answered not one of the calls. I had no choice but to go in and place or which I was trying to avoid waiting for a supreme pizza. The whole purpace of placing an order on the phone is to not wait and not I'm sitting here waiting. I was told by an employee that he has asked them to allow him to stay in the front to make sure calls are being answered but they refuse to let him do that.

Horrible

Was charged for crazy sauce that supposed to come with the crazy bread and they argued that it doesn't come with it sorry but customer was right this time. Also they couldn't refund me for a drink I ordered and prepaid for because they were out of them.

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